This Privacy Policy explains how New Horizon Technology LLC (“New Horizon Technology,” “we,” “us,” or “our”) collects, uses, and shares information when you visit nhznt.com, purchase our services, or communicate with us. It works together with our Refund & Privacy Policy and Waiver of Liability, which contains additional data-rights terms based on when you became a customer. Where both documents address the same subject, the more specific and more protective provision applies.

1. Information We Collect

• Contact information — your name, email address, mailing address, and phone number.
• Order and service information — the devices we service, your service history, order details, and communications with us.
• Payment information — processed securely by our third-party payment processor; we do not store full card numbers.
• Website usage information — IP address, browser type, and pages visited, collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to provide and improve our services, process orders and payments, schedule and perform repairs, communicate with you about your service (including appointment, status, and follow-up messages), request your feedback or a review, provide customer support, and comply with our legal obligations.

3. How We Share Your Information

We may share your information with service providers and vendors who help us deliver our services (such as repair partners, data-recovery labs, and payment processors), with professional advisors, and with legal or regulatory authorities where required by law. We may also transfer information in connection with a merger, acquisition, or sale of our business. Additional data-sharing terms, including terms that vary based on when you became a customer, are described in our Refund & Privacy Policy and Waiver of Liability.

4. Text Messaging (SMS) — Consent and Privacy

If you opt in to receive text messages from New Horizon Technology, we use your mobile phone number only to send you messages related to your service, such as appointment reminders, status updates, account notifications, and occasional review requests.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your consent to receive text messages (SMS opt-in) and your mobile phone number are not sold, licensed, or shared with third parties or affiliates for their own marketing or promotional purposes. The one exception is a business transfer: if New Horizon Technology is involved in a merger, acquisition, reorganization, or sale of its business or assets, this information may pass to the successor entity, which must honor your existing consent and any opt-out you have made and comply with applicable law. This SMS provision applies to all customers and overrides any more general data-sharing or data-monetization terms elsewhere in our policies.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. For full details, see our SMS Terms of Service.

5. Cookies

Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand site usage. You can control cookies through your browser settings.

6. Data Security

We implement reasonable technical and organizational measures to protect your information. No system is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

You may contact us at info@nhznt.com to ask what personal information we hold about you, to update your information, or to opt out of marketing communications. You may opt out of text messages at any time by replying STOP.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above indicates when it was last revised.

10. Contact Us

New Horizon Technology LLC
113 S Monroe St #113, Tallahassee, FL 32301
(850) 201-0685  |  info@nhznt.com  |  nhznt.com