Advanced Device Diagnostics- Testing and Troubleshooting to determine issues with device(s), parts needed, etc.
*DIAGNOSTICS FEES MUST BE PAID IN FULL BEFORE ANY WORK IS STARTED
*PAYMENT IS REQUIRED IN FULL BEFORE ANY DEVICES ARE RETURNED.
VERIFICATION OF DEVICE/SERVICE WORKING/COMPLETED WILL BE CONFIRMED THROUGH PHOTOGRAPHIC PROOF SENT TO CLIENT VIA TEXT MESSAGE AND/OR EMAIL. FOR YOUR CONVENIENCE, PAYMENTS ARE MADE THROUGH OUR SECURE WEBSITE AND A LINK TO MAKE ANY/ALL NECESSARY PAYMENTS CAN BE SENT ONCE THE SERVICE/PRODUCT IS COMPLETE. 100% SATISFACTION GUARANTEE.
*ALL SALES FINAL. NO REFUNDS.
*Includes Visual and Physical Inspection of device. If OS won’t load, hard drive may be removed from client device and tested on another device. RAM, GPU, and Hard Drive may be switched out to test individual components for troubleshooting. This service does NOT include removing the CPU Cooler, CPU, or Motherboard. Additional fees will apply for those tests.
We know how frustrating it can be when our devices aren’t working as we expect or need them to! Our expert technicians can diagnose your device to determine what is wrong and determine the best course of action to get your device working as it should. We provide updates and screenshots in real time so you can see the issue with your own eyes.
When we identify the problem, we will share the results with you so you know what needs to be fixed and what the costs for any additional parts will be. We will continue with resolving the issue and update you once the device is fixed.
*BY PURCHASING THIS PRODUCT, CLIENT IS NOT COMMITTED TO PROCEED WITH NEW HORIZON TECHNOLOGY RESOLVING THE ISSUE. IF CLIENT ELECTS TO PROCEED WITH NEW HORIZON TECHNOLOGY RESOLVING THE ISSUE, ADDITIONAL COSTS WILL APPLY. CLIENT IS SOLELY RESPONSIBLE FOR ALL COSTS FOR ADDITIONAL PARTS AND LABOR. PAYMENT IS REQUIRED IN FULL BEFORE DEVICE(S) IS/ARE RETURNED. NO DEVICE(S) WILL BE RETURNED UNLESS FULL PAYMENT IS RECEIVED. IF CLIENT FAILS TO PAY FOR REPAIR WITHIN 30 DAYS AFTER WORK IS COMPLETE, CLIENT FORFEITS DEVICE(S) TO NEW HORIZON TECHNOLOGY. A $100 late fee will be assessed for all accounts that are delinquent for 7 days. If account is delinquent for more than 7 days, late fees in the amount of $2.00 per day will be assessed thereafter with no cap in the amount of late fees that may be assessed.
*Please contact us directly BEFORE purchasing if you have any questions.
*REFUNDS ARE NOT AVAILABLE FOR THIS SERVICE
